Privacy Policy & Terms of Service

Your privacy and trust matter to us. Please read our privacy policy and terms of service carefully.

Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Email address and account information
  • Payment information (processed securely by our payment providers)
  • Content you upload to generate videos (images, text)
  • Usage data and analytics

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process payments and send transaction confirmations
  • Generate AI videos based on your uploaded content
  • Send important service updates and notifications
  • Provide customer support
  • Analyze usage patterns to improve our platform

Data Storage and Security

We implement appropriate security measures to protect your personal information. Your uploaded images and generated videos are stored securely and automatically deleted according to our retention policy. We do not use your content for training our AI models without explicit consent.

Data Sharing

We do not sell, rent, or share your personal information with third parties except:

  • With your explicit consent
  • To comply with legal obligations
  • With trusted service providers who assist in our operations
  • To protect our rights and prevent fraud

Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Export your data
  • Opt out of non-essential communications

Terms of Service

Acceptance of Terms

By accessing and using 12Sell, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

Service Description

12Sell is an AI-powered video generation platform that transforms product images into marketing videos. Our service is provided on a subscription basis with different plan tiers.

User Responsibilities

You are responsible for:

  • Providing accurate account information
  • Maintaining the security of your account credentials
  • Ensuring you have rights to use uploaded content
  • Using the service in compliance with applicable laws
  • Not violating intellectual property rights

Prohibited Uses

You may not use our service to:

  • Upload harmful, illegal, or inappropriate content
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Attempt to reverse engineer our technology
  • Use automated systems to abuse our service

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. You can cancel your subscription at any time. Refunds are provided according to our 30-day money-back guarantee for new subscriptions.

Intellectual Property

You retain ownership of content you upload. By using our service, you grant us a license to process your content for video generation. Generated videos belong to you, subject to these terms.

Limitation of Liability

Our service is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

Changes to Terms

We may update these terms from time to time. We will notify you of significant changes by email or through our service. Continued use after changes constitutes acceptance.

Contact Us

If you have any questions about this Privacy Policy or Terms of Service, please contact us at:

Email: support@nano-banana-ai.app

Last updated: August 29, 2025